While we do our best to make sure all orders are fulfilled and shipped correctly, occasionally mishaps do occur.
If you received an item that differs from that in your original order, a returns team member will be more than happy to assist in resolving the matter. Click the link listed down below and initiate the exchange process.
Note the item you received in error and provide as much information as possible including the original item you ordered.
A shipping label will be sent via email, upon RMA approval. Once the returned items is received a team member will update RMA status in real time and complete the exchange for you.
Please note: We have no control over mail delivery services. We can only update the status of your request once your package is received.