HERA x HERO
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FAQ
5
I SELECTED THE WRONG SIZE / COLOR (MY ORDER HAS NOT YET SHIPPED)
WHAT IS THE EXCHANGE / RETURN PROCESS?
I WANT TO BE NOTIFY ONCE THIS ITEM IS RESTOCKED
I RECEIVED THE WRONG ITEM - DOMESTIC ORDERS
I RECEIVED THE WRONG ITEM - INTERNATIONAL ORDERS
Managing Your Orders
About My Order
2
HOW LONG DOES IT TAKE TO FULFILL AND SHIP ORDERS?
I WOULD LIKE TO KNOW THE STATUS OF MY ORDER
Shipping & Delivery
Shipping & Delivery
3
I GAVE THE WRONG SHIPPING ADDRESS!
WHERE CAN I FIND MY TRACKING NUMBER?
NON-DELIVERED PACKAGE
Business Accounts
Ambassadors
1
How do I become a HERO I HERO ambassador?
Distributors
1
HOW TO GET IN CONTACT WITH WHOLESALE
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